We are aware of the trust that you place in us. We therefore consider it our responsibility to protect your privacy. In this policy we will inform you which data we collect when you use our website, how we use your data and how we process your data in order to meet our commitments to you and to provide you with the service you expect.
Hayonlinewinkel.com respects the privacy of all users of its site and works to ensure that your personal data is protected when using our services.
Our use of collected data
Use of our services
When you use one of our services we request you to provide us with personal data. These data are used to meet our commitments to you. The data are stored on secured servers of Hayonlinewinkel.com or on those of a third party. We will not combine these data with other personal data in our possession.
When you send us e-mails or other messages, we may store your message. In some cases we will ask you for personal data relevant for the situation at hand. This will enable us to process your questions and answer your requests. The data are stored on protected servers of Hayonlinewinkel.com or those of a third party. We will not combine these data with other personal data in our possession.
We collect data for research to analyse our customers, and enable us to provide you with the best service.
This website uses "cookies" (small text files that are saved to, and, during subsequent visits, retrieved from your computer or mobile device) to help us analyse in which way our customers use our site. The information generated by the cookie about your use of the website can be transferred to the own secured servers of Hayonlinewinkel.com or those of a third party. We will use this information to analyse your use of our website, to report on the website-activity and to offer other services with respect to website-activity and use of internet.
The information will not be shared with third parties. In some cases the information may be shared internally. Our employees are obliged to respect the privacy of your data.
Access to data
We offer all visitors the possibility to access, amend, or remove all personal data provided to us.
In all our mailings, you will find the possibility to amend your data or deregister from our newsletter.
If you wish to amend your data or be removed from our files, please contact us. Scroll down for our contact details.
Most browsers have a standard option to disable cookies, but if not, you can configure your bowser in such a way that it will disable cookies or inform you when a cookie is sent. This might however lead to malfunctioning of some services on our and other websites.
Questions and feedback
HAYonlinewinkel / HAY House Amsterdam B.V.
1012 VR Amsterdam
+31 20 3708851